Hello, I’m Ben Nielsen, and I’d like to welcome you to Ben Nielsen’s Skyline Automotive. We strongly stand by our philosophy that your experience as a customer is the most important service we can offer. We believe in conducting business with the highest level of integrity and always putting our customers first. Previously known as Skyline Automotive, many of the same professional, experienced employees work here, including the previous owner, Bob Kuhn.
PICK UP AND DELIVERY FOR ALL YOUR AUTOMOTIVE NEEDS
We Perform:
Engine Repairs, Drivetrain and Transmission Repairs, Brake Repairs (drum and disc), Charging System Repairs, Cooling System Repair, Suspension & Steering Repairs, Tire Repairs and Replacement, Diesel Repairs, Fleet Repairs
THE BEST CHOICE FOR AUTO REPAIR IN FALLS CHURCH, VA
It is our pleasure to inform you that Skyline Automotive has been selected for the 2020 Best of Falls Church Awards in the category of Automobile Repair.
For details and more information please visit:
2020 Best of Falls Church Awards – Automobile Repair
OUR APPROACH…
Your car takes you from home to work, to soccer practice, music lessons, and home. It takes you on weekend trips, cross-country excursions, or just to the corner store. Don’t let your vehicle maintenance and car repair cramp your lifestyle. Bring it to Ben Nielsen’s Skyline Automotive in Falls Church where you will receive the best customer service from repair experts in a family-owned facility.
THOROUGH AUTOMOTIVE INSPECTIONS FOR ACCURATE DIAGNOSIS
No matter what problems you are having with your vehicle, Ben Nielsen’s Skyline Automotive will thoroughly and completely diagnose the issues. You will be provided with a detailed repair of your vehicle’s health. We believe you get what you pay for, so you can expect our ASE-Certified technicians will accurately repair your vehicle. We repair all vehicles, both foreign and domestic, and back it by a rock-solid warranty.
COMPREHENSIVE AND HONEST OVERVIEWS
Once we’ve identified the car repairs required, we provide you an honest, detailed analysis of the repair process and its effect on your vehicle’s operation. No matter if the problem is small or large, we will inform you of the problem and how much of a priority it may or may not be.
CREATING TRANSPARENCY
BUILDING RELATIONSHIPS
EXPERIENCED AND FRIENDLY TECHNICIANS DEDICATED TO QUALITY AUTO REPAIRS
We know auto repairs, and we know you. Having served the Falls Church area for 15 years, our staff are in touch with your specific needs and wants for your vehicle. No need to go to the dealership. Our ASE-Certified technicians have the training and expertise to quickly and affordably perform any and all car repairs you may need. From BMW 325i to Honda Pilot and Ford F350, all makes and models are diagnosed and repaired in a professional manner. If you are in business, we can service your fleet vehicles, and we specialize in service and repair for diesel trucks.
AUTO REPAIRS PERFORMED WITH QUALITY PARTS
All our auto repairs at Ben Nielsen’s Skyline Automotive use OEM or top-grade aftermarket parts to ensure a durable, long-lasting repair.
NO-PRESSURE REPAIR RECOMMENDATIONS
After a thorough inspection, our highly trained staff will advise you of any car repairs so you can make an informed decision. At Ben Nielsen’s Skyline Automotive, you are in charge of your vehicle. You tell us what you would like to proceed with and what we can help you with in the future.
CONVENIENCE AND BENEFITS FOR OUR CUSTOMERS
CUSTOMER SERVICE
We make things easy for you! From complimentary Nielsen Now pick up and drop off to loaners on-site, it’s never been more convenient to service your vehicle.
ADVANCED DIAGNOSTICS
As one of the only shops in the area to utilize digital inspection technology, we take pride in providing accurate, honest diagnoses, every time.
CENTRAL LOCATION
Ben Nielsen’s Skyline Automotive is located off Route 7 in Bailey’s Crossroads, convenient to Arlington, Alexandria, and Falls Church.
FAMILY OWNED
From our family to yours, we guarantee that Ben Nielsen’s Skyline Automotive holds high standards of honesty and integrity.
Review by Natalie G
“Long time (15 years) customer. Every time I visit Ben’s shop I’m more and more impressed. Whether I’m spending a lot or when I’m not able to spend the amount needed, they answered any and all questions (politely, cause I talk a lot) and make you feel at ease. They WILL take care of you. Whether that means giving you a ride home, or picking and dropping your car off, they got your back. I always buy used cars and have had to ask more than once “is it worth it” and have always been given an honest answer. Such a great experience every time. Special shout out to James and Nick his time around, thank you!!”
Review by Rebecca P
“This is a very up to date auto service store. Everything is explained almost in real time after you leave your car….text messages with photos and clear explanations of why the work needs to be done. They provide transportation to and from your house with drivers who are interesting…added bonus. Nick at the front desk even remembered my name from MONTHS ago.”
Review by Linda E
“The services are professional and reasonably priced; and, the attention is personal. Pat, Nick and their team go above and beyond to help you get through the disruption an “auto episode” brings into anyone’s life–even to go so far as to pick you up or drop off your car when other arrangements are too challenging. After 5 years of experience with this team, I continue to wholeheartedly endorse this business!”
Phil Gilliland
19:32 23 May 20
In the age of the pandemic, Skyline is oriented toward the safety of their customers. That is very good! My experience... is much the same as previous times that I have taken my cars for them to work on: the service reps are all business, the work is done as quickly as the number of cars allows, and the communication is good. Overall, I am pleased to take my cars there.read more
Brett Sanders
16:46 16 Apr 20
The team at Ben Nielsen's Skyline Automotive, and specifically Nick, were professional and extremely helpful. I was... able to get new brakes for 2 cars done very quickly and much less expensive than the dealer. I will absolutely go back for auto maintenance and repairs!read more
Chris Spain
23:20 16 Mar 20
Great place. They kept me informed, sent me pictures of everything including the air filter and battery and charged... reasonable prices. Friendly staff and great location.read more
Ernesto Mercado
21:03 23 Feb 20
I have lived in Arlington, VA for about 8 years. I finally found a place to take my vehicle to a place that I can... trust, afford, rely up on. Their prices are competitive and they offer professionalism is super. I was 100% satisfied and my expectation have been exceeded. My family will be taking all our car for repairs and maintenance to Ben Nielsen's moving forward.read more
Natalie Glass
02:23 21 Jan 20
Long time (15 years) customer. Every time I visit Ben’s shop I’m more and more impressed. Whether I’m spending a... lot or when I’m not able to spend the amount needed, they answered any and all questions (politely, cause I talk a lot) and make you feel at ease. They WILL take care of you. Whether that means giving you a ride home, or picking and dropping your car off, they got your back. I always buy used cars and have had to ask more than once “is it worth it” and have always been given an honest answer. Such a great experience every time. Special shout out to James and Nick his time around, thank you!!read more
Megan Aiyana Derby
19:51 18 Jan 20
First time customer and 100% satisfied with the service received. Very helpful, friendly, and answered any and all... questions I had. After drop off, they give you a Digital Vehicle Health Check outlining what is good with your vehicle and what needs future attention. The health check includes pictures and videos of everything as well as a written explanation as to what is wrong and what actions to take. I received the service I needed quickly and received updates via text and email throughout the whole process. Very happy customer, and I highly recommend. Thanks guys!!!!read more
Faris Al Orfali
19:19 20 Jun 17
was impressed with their pre-purchase inspecrion. would definitely recommend them!