Auto Service in Falls Church, VA
The Skyline Automotive Approach to Auto Service
Your car is essential to your life, transporting you every step of the way, whether to work, school or entertainment. You don’t need to be interrupted by your car’s general needs – auto service, that is, such as regular maintenance and prompt repairs. Ben Nielsen’s Skyline Automotive, located in Falls Church, awaits you just a few minutes from Alexandria. We’re a family-owned auto service shop dedicated to exemplary customer service.
Thorough Inspections – Accurate Diagnostics
Whatever concern you’re having with your vehicle, whether it’s the Check Engine light or an odd sound on the highway, Skyline Automotive’s ASE-Certified auto service technicians will perform a thorough inspection. A test drive and/or computerized scan might be necessary to get to the root of the issue.
- We Perform:
- Engine Repairs
- Drivetrain and Transmission Repairs
- Brake Repairs (drum and disc)
- Charging System Repairs
- Cooling System Repairs
- Suspension and Steering Repairs
- Tire Repairs and Replacement
- Diesel Repairs
- Fleet Repairs
Comprehensive and Honest Overviews
When we identify the cause of your vehicle’s issue, we’ll explain how it’s affecting your driving experience, including performance and longevity. Granted, some problems are more serious than others; it’s good to know which repairs are the more urgent ones. We’ll help you understand exactly what auto service your vehicle needs immediately, along with what can be deferred to a later date.
Experienced Technicians Dedicated to Auto Service Excellence
We’ve been serving the Falls Church area for more than 15 years, and we know how to balance your auto service needs with your own. With our decades of experience, there’s no need for you to visit the dealership, even if you have a complicated automotive problem. Our ASE-Certified technicians have the training, experience and tools necessary to address all your auto service needs. We service many Asian, European and Domestic models. Talk to us about your fleet auto service needs as well.
Never Any Pressure for Additional Repairs
We realize you have a full plate, and that you might not have time for a big repair job right now. When it comes to auto service at Skyline Automotive, you’re in charge of your own vehicle. We’ll help you understand what it needs and how we plan to fix it. You will be able to make an educated decision as to what repairs you’d like us to do and when.
The Right Parts for the Right Repair
Auto service involves more than tools, training and experience. The parts themselves also need to be up to the task. At Skyline Automotive, we use only quality OEM or high-grade aftermarket parts for reliable repairs every time.
The Perks of Going Paperless
We utilize a digital inspection software for your benefit!
- Stay informed of your vehicle's status every step of the way
- We take photos of your vehicle so you can see what we see
- Faster workflow allows our service advisors to focus on YOU
- Future recommendations are easy to understand in terms of urgency
- Communication via text, e-mail, phone, whatever you prefer
- Detailed inspection reports are delivered to your e-mail inbox
Everyone I dealt with was helpful, responsive, and informative. The shop was well-run and efficient. It even worked me in on a completely unexpected problem 2 days before Thanksgiving when I am sure they were completely jammed. The cost was reasonable and I could not be happier with the result. They earned themselves a new regular customer because I will be going back for all my regular service needs as well as any major difficulties with the vehicle.
- Craig M.